The guitar stand broke (metal part!) after four years of use, the guitar (acoustic and easy Martin 000-15M) fell and cracked. The damage is around 150€, even bigger if you add emotional component.
As for the Thomann, although the warranty period of 3 years has passed, they immediately refund me the original stand price amount in the form of a credit for the next purchase. Well, quite enough whe it comes to the seller.
However, there still has been no response from the Herules company after seven days. Shame.