Thomann should never send this instrument in the state it is
It has never been set up.
1- Neck relief not setup
2- String height not set
3- neck angle wrong had to shim neck
4- 12 string saddle had no threads in one of the two holes
5 - Electronics not grounded properly
6 - g strings had higher output than others.
First the saddles have two holes and on each saddle and one of each hole is not threaded so i had to buy a M3 hand tap and thread them myself. I then adjusted relief on neck, easy enough. Since i would need to take strings off to tackle the electronics i will leave that for another day, also to shim the neck i will leave till strings are off. Saddles had to be lowered to the deck. I will get this playable but i warn anyone not tech savay to stay away from this instrument