The first one I received was broken and in a very thin cardboard envelope, but Thomann were great and replaced at no charge with a well packed and unbroken replacement. I really wanted to like this rosin as it seems to promise all the benefits of good bite with a smoothness but it wasn't great for a temperate (cold!)/humid marine european environment - too sticky and claggy. In Scotland it's dead sounding. Other climates may have better mileage though, so could be good!