I placed an order for a Hofner tailpiece and a Hofner control panel. Both arrived quickly, safely packaged and were both were exactly as described on Thomann's website. Both items are high quality, work perfectly and will enhance my bass. If anyone is interested in buying these items but is hesitant for any reason, let me assure you that you can depend on Thomann and Hofner. My experience with Thomann was very good and I will be ordering from them again. I am very happy with my purchase and with Thomann.