In a time where you have both old and new technology many of us still appreciate having the option of using both.
With this particular product not only have you sent me unusable cables but shocked to notice that it had no support for phono (turntable) connectivity. Pure ignorance of the aesthetics of using both types of technology.
The mixer also had a fault with the cue button switch.
Fortunately, you have people like Kristina V who not only provided exceptional support but empathised compassionately even though having limited personal knowledge about the product field. I believe she should be commended and considered as a great asset to your company for restoring my confidence to continue doing business with your brand.
Otherwise, the design look, size and talk-over function and channels quantity, was something that brought this product to my attention.
Well done Kristina V Thank you very much!