From the the quickness of order placement arriving at my front door to the quality of the product top to bottom. I have not seen any company that can come close in comparison. The action was set perfect, the tuners worked without issue, the sound was amazing, and the electronics functioned properly. The only thing that required attention from me was the fret ends were sharp in places. Ten minutes it was resolved tuned and unbeatable. The finish is amazing with one minor blemish that appears to be a sag in the gloss but you need to really inspect in very good lighting to notice it. I have bought a dozen more expensive and better known acoustic guitars over the last 35 years, this one beats them all. The last guitar I was this impressed with quality for price was a Washburn D10N back in the 90's. I wanted to see the type of quality on a less expensive Harley Benton before I went all in on the higher priced models. All I can say is "Thank you Thomann, and Harley Benton" I will definitely be shopping here from now on and Harley Benton will be the brand I purchase.