This gets five stars overall because I don't know how they do it at the price and it works fine. I tuned it up right out of the box and it played nicely. I plugged it into my Trace Acoustic amp and it sounded nice, with good string balance. I particularly liked the sound with both pickups on. The pickup, selector switch felt positive and worked with no noise. The tuning machines felt smooth and positive. They hold the tuning. Cosmetically, you ether like the design or not, but it's well finished, with one small caveat which I mention later. With any new instrument, I like to set it up myself. The neck is straight and the purple heart wood fretboard looks good. I lowered the action to 2mm at the bass end and 1.5mm at the treble end (12th fret.) I then set the intonation so it will play in tune at the top end. No bother. The bridge assembly is sturdy and it works as it should.
I have a couple of small gripes. The 20th fret was (I fixed it) a little proud and, with the lowered action was causing the 19th fret note to choke. However, you often find this on much more expensive instruments. I'll give it a proper fret dress on its first sting change. Also, it would have been good if the pickups (which are the size of guitar pickups, and probably are - blade type) were reverse wound, reverse polarity so as to humbuck when both selected. That said, there is no noise except when you get too close to the amp. In any case, I bought it for late night silent unplugged practice. The frets, apart from no. 20, are even and fairly well finished. Another reviewer commented that the fret ends were rough. Well they are a little, but not too bad, and that is easily fixed with some wet or dry paper. I'll do this too during my first string change.
Finally, a brilliant piece of kit for the price. Needs a little set up as you might expect. I love it, but it's an absolute bargain.