Sfortunatamente si è verificato un errore, La preghiamo di riprovare più tardi.
MA
Not perfect but pretty close
This is an excellent guitar in my opinion, however my opinion of Thomann support has taken a serious knock.
I reported that the strap button pins that are fitted to the body of the guitar were very loose, so loose that I could easily turn them out of the guitar body with light finger pressure and as they have a left handed thread on them, when I tried to fix a strap using the metal button which has a right handed thread, it started to turn the pin out of the guitar before the strap was secure.
Thomann tried to tell me this is normal even though I explained I had another Gretsch with the same buttons and they DO NOT come undone when attaching a strap, It felt like an excuse even though I had stated I didn’t want to return the guitar just report the problem, I have fixed this problem myself with a small amount of tight bond in the pilot hole where the pins are located and I can now attach a strap and tighten the buttons without the pins working loose, after all, what guitar player wants loose strap buttons on their guitar?
5 stars for the guitar (despite this minor problem) but 1 star for support, which is sad as they used to be brilliant, I guess there has been a change of management!
I reported that the strap button pins that are fitted to the body of the guitar were very loose, so loose that I could easily turn them out of the guitar body with light finger pressure and as they have a left handed thread on them, when I tried to fix a strap using the metal button which has a right handed thread, it started to turn the pin out of the guitar before the strap was secure.
Thomann tried to tell me this is normal even though I explained I had another Gretsch with the same buttons and they DO NOT come undone when attaching a strap, It felt like an excuse even though I had stated I didn’t want to return the guitar just report the problem, I have fixed this problem myself with a small amount of tight bond in the pilot hole where the pins are located and I can now attach a strap and tighten the buttons without the pins working loose, after all, what guitar player wants loose strap buttons on their guitar?
5 stars for the guitar (despite this minor problem) but 1 star for support, which is sad as they used to be brilliant, I guess there has been a change of management!
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