I received the shipment in a timely manner and it was well-packaged.
However, the product is disappointing. Lifting the case in a handle (already with the case still empty) instills no trust in the case handling more weight. The handles are fixed to the rest of the case with screws.
I ran into issues already when installing the first unit in the rack (a MOTU 828 MKII audio interface). Out of all the possibilities that an 8U case would give me, I could only fit the unit into a few positions. Most positions I tried, the screw holes did not match the unit. I should say, I have not had issues installing this unit in other cases before. I suspect this may be because the rail is somewhat loose or bent, but I can't be sure.
Finally, with just the audio interface installed in the rack, the case already starts to bend when lifting it from a handle.
Thus, I would not recommend to buy this case in any situation.