What a beautiful instrument it is! I was a bit apprehensive about making. such a big purchase online without trying the harp in person, but I had no problems with it. The delivery came in a huge box and very well packaged. The colour is really beautiful with wood grain showing through the blue paint. The wood doesn't have any dents and no assembly was required.
I like the feel of the biocarbon strings. One of the strings broke so far, but I think that is expected for a new harp.
The sound is big and very bright (which is a preferred tone for me), but it would not be suitable if you like a warm tone.