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What are B-Stock products?

A "B-Stock" is a product which has been returned by a customer within their 30-Day Money-Back Guarantee or replaced under guarantee and can no longer be sold as "A-Stock". These products are offered at a special, reduced price, are fully functional and come with a full 3 year warranty and 30-Day Money-Back Guarantee. Customers may find that these products show traces of use or scuffing and may not come in their original packaging but will always be checked prior to shipment.

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This is how you can reach us

Hotline
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+32-237-69120

Our customer service staff are here to help you with any queries or problems

Please have your customer number at hand when calling, if possible. In most cases, this will allow us to help you more efficiently. Just log in to your customer centre - you'll see you customer number there.
Monday
09:30 - 18:30
Tuesday
09:30 - 18:30
Wednesday
09:30 - 18:30
Thursday
09:30 - 18:30
Friday
09:30 - 18:30
Saturday
09:30 - 16:00
Thank you for understanding that we can only respond to inquiries within our working hours.
Fax
+49-9546-9223-24
Address
Thomann GmbH
Treppendorf
Hans-Thomann-Straße 1
D-96138 Burgebrach, Germany
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